How Soft Skills can Transform your Life as a Professional

Soft Skills can Transform

Earlier soft skills were barely given importance over hard and tangible skills. Soft skills are a set of skills that improves and develops our behaviour and personality. It was categorised under stressbuster and motivational sessions. With the passage of time, most of the corporate houses and educational institutions understood the contribution of these skills in an individual’s life and society.

एक प्रसिद्ध जॉब पोर्टल साइट के अनुसार, किसी संगठन द्वारा सबसे अधिक खोजे जाने वाले प्रमुख कौशल नवीनता, सामाजिक कौशल, महत्वपूर्ण सोच और पारस्परिक संचार हैं। किसी भी संगठन में सॉफ्ट स्किल्स को पेश करने का सबसे महत्वपूर्ण कारण यह है कि वे कर्मचारियों के बीच पारस्परिक कौशल में सुधार करते हैं। पारस्परिक कौशल का अर्थ है संगठन में अन्य कर्मचारियों के साथ संवाद करने और बातचीत करने की क्षमता।

Let’s read in detail how soft skills can transform an employee into a professional.

    • संवारना: It means taking care of our appearance and it is Soft Skills can Transformconsidered the most important part of soft skills because how well you take care of yourself determines a lot about your personality. During an interview even before we get a chance to showcase our skills, we have already been judged on the basis of our appearance and clothing. For example, clean, well-ironed clothes with proper shoes during an interview expresses a student interest to work in the organisation. Whereas if the student is not in proper formal attire then they are often considered careless and irresponsible.
    • क्रोध प्रबंधन: Anger is normal human emotional behaviour. Anger management refers to being able to understand our anger and learning the methods to control it rather than shouting and howling, ending up creating a scene. There are different ways in which we can control our anger:

      1. यह समझने के लिए कि क्या क्रोध के पीछे का कारण वास्तव में गंभीर और महत्वपूर्ण है। उदाहरण के लिए, क्रोध का कारण बनने वाली जलन का कारण जानना।
      2. To learn methods to control anger. For example – breathing techniques, talking to someone, staying busy at work etc.
      3. Think before you speak. For example – In anger, we often say something which we regret later, so it is advisable to think before we speak.
  • मानसिक लचीलापन अनुकूलन क्षमता या किसी भी स्थिति में समायोजित करने का तरीका भी कहा जा सकता है। यह किसी व्यक्ति के व्यक्तित्व को दिखाता है कि वे कितने आत्मविश्वास से परिवर्तनों को स्वीकार कर सकते हैं।
    For example – XYZ Logistics Company introduced new software for the Procure to Pay process. The Procurement executives must be open-minded or mentally flexible to learn the new methods quickly and apply them confidently.
  • संघर्ष का समाधान: यह बिना किसी निर्णय के समस्या को शुरू से ही समझने का एक तरीका है। सॉफ्ट स्किल में समस्याओं का समाधान बहुत महत्वपूर्ण है क्योंकि यह संगठन में शांति और मर्यादा बनाए रखने में मदद करता है। इसमें किसी निष्कर्ष पर पहुंचने से पहले हर किसी की राय और दृष्टिकोण को सक्रिय रूप से सुनना शामिल है।
    For example – A Logistics Executive made an error in the final bill of Lading. When the Consignee came to know he started shouting at the executive for the mistake. At that time the executive handled the situation by calming down the Customer by apologizing for the error on behalf of the team and rectified the mistake.
  • Teamwork – An organisation does not grow alone it needs the contribution of all the employees beginning from planning till execution. The success of any organisation is highly determined by strong teamwork among employees.
    For example – An operation of Logistics is always carried out with a team of Executive, Manager and Logistics Operator. When everyone performs their task properly the work is smoothly carried out.
  • Leadership – It refers to taking initiative for taking responsibility and respecting every team member’s opinion and ideas. A leader always has clarity of thought on how to move ahead in work and helps to bring out the full potential in the employees without being bossy or underestimating team member’s capability or skill.
    For example – A CEO of Logistics Company taking care of different departments by listening to their employee’s concerns and suggestions.

A productive environment in an organisation reflects effective communication channels or medium used among employees which refers to effective speaking. By effective communication, we understand adapting a set of skills in order to create better understanding and by answering all the W’s and H questions (what, when, why, whom and how) and do PDCA cycle (Plan Do Check Act)

टेक महिंद्रा स्मार्ट अकादमियों में सॉफ्ट स्किल्स ट्रेनिंग

At our Tech Mahindra SMART Academies, along with the healthcare, digital technologies तथा logistics, we also train students in the foundation courses, which includes English, IT and Soft Skills. These courses are an integral part of टेक महिंद्रा स्मार्ट अकादमियांपाठ्यक्रम पाठ्यक्रम के रूप में वे हमारे छात्रों को नौकरी के लिए तैयार करते हैं और उद्योग में प्रवेश करने के करीब एक कदम आगे बढ़ते हैं। हमारे प्रशिक्षक सॉफ्ट स्किल्स और व्यक्तित्व विकास प्रशिक्षण को महत्व देते हैं ताकि वे अपना कोर्स पूरा करने से पहले नौकरी-साक्षात्कार के लिए तैयार हों।

इसलिए एक अच्छे व्यक्तित्व के साथ एक पेशेवर बनने के लिए, एक कर्मचारी को सॉफ्ट स्किल्स, शिष्टाचार सहित सामाजिक कौशल को आत्मसात करना चाहिए और प्रभावी पारस्परिक संबंधों वाले लोगों का एक मजबूत नेटवर्क बनाने के लिए भावनात्मक बुद्धिमत्ता पर ज्ञान होना चाहिए जो उनकी क्षमता और करियर के प्रदर्शन को बढ़ाते हैं। जिसके परिणामस्वरूप एक संगठन का विकास होता है।

फेसबुक
ट्विटर
लिंक्डइन
ईमेल
Sushmita Mishra

सुष्मिता मिश्रा

लेखक

Susmita Mishra is an ardent writer and a Faculty of English and Soft Skills at Tech Mahindra SMART Academy for Healthcare, Delhi. She is a part of the editorial committee in ‘SAMVAAD’ newsletter and is the focal person for Child Protection Committee at SMART Academy for Healthcare in Delhi. She completed her Masters in English along with a degree in B.Ed. She has over 9 years of teaching experience in English and Soft Skills.

Hanumat

N HANUMAT SANYASI

Co-Author

N HANUMAT SANYASI comes with a rich 20 years of experience in Global Pharmaceutical /Beverage supply chain management. He completed his MBA from IIM Kozhikode and is currently associated with Tech Mahindra Foundation as a Project Manager at Tech Mahindra SMART Academy for Logistics, Vizag. He is an avid reader and is also interested in travelling, meditating, machine learning and playing football.

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Sushmita Mishra

सुष्मिता मिश्रा

लेखक

Susmita Mishra is an ardent writer and a Faculty of English and Soft Skills at Tech Mahindra SMART Academy for Healthcare, Delhi. She is a part of the editorial committee in ‘SAMVAAD’ newsletter and is the focal person for Child Protection Committee at SMART Academy for Healthcare in Delhi. She completed her Masters in English along with a degree in B.Ed. She has over 9 years of teaching experience in English and Soft Skills.

Hanumat

N HANUMAT SANYASI

Co-Author

N HANUMAT SANYASI comes with a rich 20 years of experience in Global Pharmaceutical /Beverage supply chain management. He completed his MBA from IIM Kozhikode and is currently associated with Tech Mahindra Foundation as a Project Manager at Tech Mahindra SMART Academy for Logistics, Vizag. He is an avid reader and is also interested in travelling, meditating, machine learning and playing football.

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