Success Stories
Read on the success stories of our youth trained from Tech Mahindra SMART Academies who are successfully working as skilled professionals across India

Shafiya Shaikh
Supervisor at MGM Hospital
“Working Hard Always Pays Off!”
A person who works hard, achieves a successful life!
Shafiya Shaikh belongs to a humble background in Aurangabad, Maharashtra. However, despite the financial challenges at her home, Shafiya has been a child who never stopped dreaming big.
As she came in contact with Tech Mahindra Foundation’s partner organisation, Lighthouse NGO, she received a scholarship to walk down her choice of path. Going through the scope of a decent future in the healthcare sector, she decided to join Tech Mahindra SMART Academy for Healthcare in Pune. She completed her training in General Duty Assistant course and buckled up for a new chapter of her life. She made through the selection process for ‘Supervisor’ at a prestigious hospital.
Presently, Shafiya is happily employed there and feels proud to take care of her family. She says, “After joining the course at SMART Academy for Healthcare in Pune, I could learn various tools and procedures that helped me gain practical knowledge of my subject. I am thankful to Tech Mahindra Foundation for supporting me to stand on my feet and become financially independent”.
Shafiya has become a symbol of inspiration in her community! We wish her the best for her future.

Anand Mundhe
Supervisor at MGM Hospital
“Be confident, think positive and keep inspiring!”
Life is unpredictable! Anand Mundhe lost his parents in his early childhood and has grown up alone in a hostel in Aurangabad. It has been challenging for him to meet the ends, with the economic crisis and no family around.
But the best part is, he never gave up!
When Anand was uncertain about his career, he came in contact with Tech Mahindra Foundation’s partner organisation, Lighthouse NGO. Looking at his sincerity and dedication, the team briefed him about varied allied healthcare courses available at SMART Academy for Healthcare in Pune. Looking at a ray of hope, he joined the 6-month General Duty Assistant course and completed the training with flying colours. In no time, he started exploring opportunities and began a new chapter of his life as a Supervisor at a renowned hospital.
Being an inspiration for many, Anand says, “I could learn and explore a lot through this course. It gave me the opportunity to start my career as a paramedic and I believe I’ll be able to serve the society.”
Today, he is living a dignified life and wants to keep growing.

Farha Be
Front Office Executive at Moolchand Hospital, Lajpat Nagar, Delhi
“Problems are just the stepping stones for strength”
Coming from a humble background, life has not been easy for Farha Be. But as they say, always
consider your problems just as the stepping stones for building your strength. Farha was facing
many personal and financial problems when she decided to enroll for the Hospital Front Office
and Billing Executive course at the Tech Mahindra SMART Academy for Healthcare in Delhi, and
change the way of her life. With her strong will and hard work, she skilled herself to be a
professional to earn a good living. Appreciating the continuous support of the faculty and
Academy, Farha says, “Now, I am doing a very respectful job and my life has changed
completely. I’ll be forever grateful to each one of my teachers at the Academy.” She has
received appreciation letters for her performance from the managers.
Today, she is working as Front Office Executive at Moolchand Hospital, Lajpat Nagar, Delhi.

Gogavarapu Pallavi
Graphic Designer, Bizgaze Limited
“Never give up, if you have the time and energy, then explore and create.”
Sometimes, life gives us a second chance, maybe because the first time was not good enough. Speaking of second chances and opportunities, when Pallavi got her second job offer, she was ready for it and accepted it without hesitation.
Gogavarapu Pallavi comes from a humble background, her mother is a homemaker and her father is a priest. While growing up in the city of Hyderabad, Pallavi always aspired to be a graphic designer. One day, while surfing through social media, she came to know about Tech Mahindra SMART Academies for Digital Technologies. Without wasting any time, she connected with the Academy team in Hyderabad to know more about the courses. In June 2020, Pallavi joined the Certificate in Graphic Design course at Tech Mahindra SMART Academy for Digital Technologies in Hyderabad.
Speaking of her enrolment into the course during the lockdown period, she says, “I thought that it is going to be tough but we are responsible for ourselves. I took this period positively, and I thought that it is a good time to learn something new, something which I always wanted to become.” Soon after completing the course, she got an offer from Outright Creators in March 2021, despite the global pandemic and economic recession. The package was low but she wanted to go for it and not waste the opportunity. After a month, Pallavi got her second offer from Bizgaze Limited with a much higher package and without any hesitation, she joined her new company.
Today, she is an independent woman and a skilled Graphic Designer. She says, “I am happy that I can support my family.” She also expresses gratitude to the trainers at the Academy who prepared her well and transformed her into a confident and responsible woman.

Sajida
Hospital Hygiene Assistant, Santokh Hospital, Chandigarh
“To the Next Chapter”
The pandemic was hard on everyone and in countless ways. Millions lost their loved ones, while unemployment and poverty level spiked across the globe. Many became victims to the pandemic but a few rose to start something fresh and move on to the next chapter. Among them is Sajida from the city of Chandigarh, who never gave up hope to Rise and fight back.
Due to the pandemic, Sajida lost her job and was struggling to meet her financial needs. But instead of losing hope and accepting defeat, she started to look for something fresh. When she heard about Tech Mahindra SMART Academy for Healthcare in Mohali, she knew that this was another chance for her to bounce back and regain stability in life. She enrolled in the 15-day Hospital Hygiene Assistant Course, and today, she is successfully working at Santokh Hospital in Chandigarh.
‘’The goal is to give them a second chance in life’’ quoted Ms Ritu Nag, Project Director, Tech Mahindra SMART Academy, Mohali. Just like Sajida, there are many beneficiaries of the initiatives of Tech Mahindra Foundation who knew to fight back all challenges to Rise and Accept No Limits.

Jackline Banklore
General Duty Assistant Course, SMART Academy for Healthcare, Mumbai
“The Covid-19 Warrior”
It takes courage to become an inspiration and grow up. This International Women’s Day, let us celebrate the day by sharing the inspiring journey of a shero, Jackline Banklore who despite being tested COVID-19 positive twice never lost her zeal to become allied healthcare professional.
She is a student of Tech Mahindra SMART Academy for Healthcare, Mumbai and a part-time compounder at a hospital. While on duty, she developed COVID-19 symptoms, but she continued her job because she had to support her family. But things got worse for the 29-year old student as she became COVID-19 positive twice and was hospitalised for 10 days. But this didn’t let her quit her dream to become an allied healthcare professional.
Once she recovered completely, she immediately joined the online classes and started preparing for the upcoming placements. Currently, she is going through her internship period.
“My dream is to become a successful paramedic and make sure that I support my family and fulfil their dreams as well”, says Jackline.

Amandeep
Hospital Front Office & Billing Executive, Fortis Hospital
“Amandeep Singh, Front Desk Executive, Fortis Hospital”
Amandeep came to know about SMART Academy for Healthcare, Mohali through his friends. When he joined the Academy, he was confused and lacked a career plan. He joined the Hospital Front Office & Billing Executive course and after the completion of his course, his confidence level increased. With determination, charisma and polite nature, Amandeep aced the training and landed a job at Fortis Hospital as Front Desk Executive. With his new job, he is able to support his father financially and adds “My stammering problem was a big obstacle in my confidence building to work at reception, however, I made it possible with the help of my teachers at the Academy.”
Once a shy and confused teen, Amandeep transformed into a confident and responsible person.

Chanchal
Operation Theatre Technician, Safdarjung Hospital
“I am proud of myself for being able to work here and contribute to the fight against COVID-19”
“Due to the Coronavirus pandemic, the situation has changed drastically across the world. I am proud of myself for being able to work here and contribute to the fight against COVID-19. I would also like to thank Tech Mahindra SMART Academy for Healthcare for training me well and making me capable to work in all sorts of environments.”, says Chanchal. She completed her training at SMART Academy for Healthcare, Delhi and is currently working with Safdarjung Hospital as an Operation Theatre Technician. Due to the current pandemic, things have changed drastically for Chanchal as she is currently working almost 20 hours every day but she has no complaints about it.

Sonal Chavan
Patient Care Attendant at Seven Hills Hospital, Mumbai
“Sonal Chavan, Staff Nurse, Seven Hills Hospital, Mumbai”
“When I was undergoing training and received the PPE kit, that was the moment when tears rolled down my face and I felt like I have achieved something,” says Sonal Chavan. While growing up, Sonal always knew that she is expected to support her family at an early age but she was determined to settle down only for something that she was passionate about. She found her passion for patient care when she enrolled herself in the General Duty Assistant course at the SMART Academy for Healthcare in Mumbai. Today, Sonal is working as a Patient Care Attendant at Seven Hills Hospital, Mumbai.

Pooja Pal
Nursing Olderly at Rajiv Gandhi Super Specialist Hospital
“To be a Hero all you need to do is believe in yourself”
She is the textbook definition of the word “Hero”. By the age of 24, she has surpassed her family’s expectation and doesn’t intend to stop any time soon. Having completed her two-year Emergency Medical Technician Diploma Course at the SMART Academy, she is currently working at Rajiv Gandhi Hospital, Delhi as Nursing Orderly.
Modest and humble, Pooja confesses, “The only thing I was missing in my life was proper guidance. And this is where SMART Academy really helped me. The counsellors and mentors helped me to identify my strengths and skills in the first place.”
She aspires to pursue an advanced course on EMT soon. Looking back at the time when she lacked confidence, she says, “To be a Hero all you need to do is believe in yourself. There is nothing we can’t do if we put our whole heart into it. And at the SMART Academy, they made me believe that #MainBhiHero.”

Aarzoo
Dialysis Technician, Cosmo Hospital, Mohali
“Initially a docile and an introvert, she transformed into a confident and outgoing girl.”
Aarzoo comes from an economically challenged background. Despite being financially unstable, Aarzoo’s father chose to support her decision of pursuing further studies.
Her zeal and commitment to studies were so high that her struggle to commute daily of about 50 km from her residence in Pinjore, Haryana to the SMART Academy for Healthcare in Mohali became an inspiration for other students. Considering this, the Academy offered her a scholarship. Today, Aarzoo is working with Cosmo Hospital, Mohali as a Dialysis Technician.

Saba Khan
General Duty Assistant, Fortis Hospital, Noida
“The happiest day of my life was when I was appointed as a General Duty Assistant”
Married at 17, mother at 18 and widowed at 19, and today Saba Khan is a 20-year-old General Duty Assistant at the Fortis Hospital, Noida. She started her career at the Rotary Blood Bank, Noida as a General Duty Assistant. “The happiest day of my life was when I was appointed as a General Duty Assistant with the Rotary Blood Bank. I will educate my daughter and I will not marry her before she is 21 years,” says a determined Saba. “Thank you Tech Mahindra for helping me.
Saba Khan independently shouldered the responsibility of her daughter along with her mother and two younger brothers. In 2019, she remarried and her husband is a daily wage labourer. Instead of being dependent on the family, she took care of the financial responsibilities of the family. However, she had to leave her job due to her mother’s illness and is currently a housewife.

Chinnakesava Srinivasulu
UX & UI designer, Cognitive Innovations Labs Pvt. Ltd, Vizag
“Accelerating career in Digital Technologies”
Born and brought up in a village, Chinnakesava Srinivasulu witnessed financial instability all his life and after the sudden demise of his father, the responsibility of running the household fell on his shoulders. His ambitions and ordeals led him to the SMART Academy for Digital Technologies, Vizag where he enrolled himself in the Web Development & Mobile app Design course. He developed proficiency in designing software and enhanced his communication skills.
Fighting his challenges, helped him grow and overcoming them made his life meaningful. Initially, he was designing graphics for internal projects and later started working on UI development for client-based projects. Within a year of employment, he earned an increment of 25%.

Manpreet Kaur
Patient Care specialist, Fortis Hospital, Mohali
“I gifted my husband with an X-ray Technician course at the very same SMART Academy”
Manpreet Kaur heard about SMART Academy for the first time at Gurudwara. She recalls, “It was announced in Gurudwara where they wanted the youth to pay a visit to the Academy in Mohali. I felt as if God himself has answered my prayers. And the very first visit to the institute felt like it was a blessing from above.” Manpreet Kaur lost her father when she was in 8th standard and to carry the burden of responsibilities, she had to discontinue her schooling after 10th. She spent 4 years at the dispensary, gathering valuable first-hand experience and providing financial assistance to the family.
Manpreet with her medical experience aced her course of General Duty Assistant at SMART Academy for Healthcare and got recruited by Fortis Hospital, Mohali as a Patient Care specialist.

Jaspreet
Hospital Front Office & Billing Executive, Moolchand Hospital
“Family is first”
Nineteen-year-old vivacious Jaspreet has not let her difficult life get her down. One of a family of four, she was studying in grade eleven in a government secondary school, Adarsh Nagar when her father (who owns a TV repair shop) met with an accident and suffered a spinal injury that left him bedridden. The family found itself faced with an extended sickness and hospitalisation in a major hospital. “Surgery cost… huge… We are financially backward and my brother earns Rs 17,000… Family is first..” says an ever-smiling Jaspreet. Jaspreet’s self-confidence and fluency in English helped her ace two intense interviews taken by Moolchand Hospital. She is the very first student from our first ever Hospital Front Office & Billing Executive batch from the SMART Academy, Delhi to be recruited.

Shivani
General Duty Assistant Course, SMART Academy for Healthcare, Delhi
“The Story of Determination and Grit”
The brave Shivani lives with her mother, sister and two of the three brothers. She and her mother are the pillars of their house. The elder brother works, whereas the middle and the younger brothers are persons with addiction. One of them even left the house; never to return. Shivani works with her mother in various houses from where she came to know about the Delhi Academy for Healthcare and enrolled herself in. She then joined the GDA course at the Academy. She also gives tuitions to small kids to bear her commute expenses. An iron-lady supporting her mother, drug-addict brother(s) with one of them missing, and an elder sister who was a pre-mature baby and can barely contribute financially to the house; Shivani in true sense is the Hero of her family.

Shivam Kumar
Hospital Front Office & Billing Executive, Paras Hospital
“You need to guide your abilities to converge them and carve a HERO out of it”
Growing up in a defence family, Shivam from his childhood made it a point to serve the nation and the people. From a YouTuber to an Allied Healthcare Professional, he has seen and done it all.
Having completed his B.Com from Jammu University, he wasted no time in securing his first job in a marketing firm. Later through a newspaper advertisement, he came to know about Tech Mahindra’s SMART Academy for Healthcare. Here, Shivam saw a glimmer of hope in his quest to add value to society. He is currently working as the Hospital Front Office and Billing Executive at Paras Hospital, Haryana.
Shivam says, “At the Academy, the trainers helped me to guide my abilities, converge them and carve a HERO out of it.”

Seema
General Duty Assistant Course, SMART Academy for Healthcare, Delhi
“Chasing Dreams”
Seema is a short built, talkative girl with a smiling face who makes light of her hardships.
At the tender age of ten she had bone TB that left half her body paralysed. She can still recall the pain she went through, as she was rushed for treatment from one hospital to another. Her schooling had to be stopped. But she continued to study from home and appeared in the class ten board exams through correspondence.”My mother would often break into tears seeing my condition. But she always stood by me till I was able to take care of myself,” says Seema.
Her mother’s care and regular medication helped Seema to start walking on her own and she re-joined regular school and completed class 12.
But this healthy phase was short lived. Seema again fell ill and was diagnosed with severe bone deformity that left her bedridden.”I felt like a burden on my family. I was depressed but my family gave me strength. I was given treatment and I recovered,” she recalls.

Sarfaraz
General Duty Assistant, Sir Gangaram Hospital
“Gateway to the stability and happiness of his family.”
Sarfaraz comes from a large family of 12. Neither of his parents work due to their age and illnesses. His two elder brothers have been a rock of support, not just for him, but for their seven other siblings too. Sarfaraz was recruited by one of Delhi’s top hospitals – Sir Gangaram Hospital and is on its payroll now. For this young man, completing the General Duty Assistant’s course means much more than another step in life. It is the gateway to the stability and happiness of his family.

Rakhi
General Duty Assistant, Medicover IVF hospital
“I always wanted to join the medical field, No where in the city you will be able to find this kind of atmosphere”
Rakhi never thought that her first job will land her at Medical Fertility Centre with a handsome salary amount. She is now working as a General Duty Assistant in Medicover IVF Hospital. Her father is an electrician and earns just enough to support her family. “I always wanted to join the medical field. Tech Mahindra SMART Academy for Healthcare gave me that opportunity. Here teachers are like your friends and the labs, infrastructure and all other facilities are just excellent. No where in the city you will be able to find this kind of atmosphere”, says a very cheerful Rakhi.

Pushpinder Singh
Hospital Front Office & Billing Executive at Moolchand Hospital
“ I’ve always wanted to do something to help people”
By the age of 26, Pushpinder Singh had tried a variety of jobs – he’d worked in a call centre and a recovery agent for a bank. He even did a course in air-ticketing but didn’t find work anywhere. “When my business ran into a loss, I was unhappy and looking for something fulfilling to do,” says Pushpinder. “When I heard about the Academy through a mobiliser, it got me thinking about working in the healthcare sector. I’ve always wanted to do something to help people, I think the biggest advantage at the Academy is the teachers’ attitude towards students, anyone can easily approach them and ask for help,” says a proud Pushpinder who now works at Moolchand Hospital, New Delhi.

Rajveer
Hospital Front Office and Billing Executive, Amar Hospital, Patiala
“ Rajveer: Going Strong”
There is no particular age to become a hero or an inspiration. All you need is the courage and determination to defy all the odds and move on to do what you believe in. Rajveer, from our Tech Mahindra SMART Academy for Healthcare, Mohali is an example of a true hero and an inspiration to many of us.
He is a student of Tech Mahindra SMART Academy for Healthcare, Mohali and was enrolled in our Hospital Front Office and Billing Executive. During his on-the-job training (OJT) period at Amar Hospital, Patiala, he was tested COVID positive and had to take the mandatory precautions and stayed in isolation.
The flu affected his health and made him physically weak, but his passion to become a Healthcare professional became stronger. Once he completed his quarantine period and tested negative, he re-joined the Hospital and completed his OJT period. “Rajveer has been very sincere and punctual during his classes and would always volunteer in the class. We were sure that his determination would take him a long way in his life,” says Ms. Puri, Rajveer’s English & Soft Skills teacher.

Jaspreet
Hospital Front Office & Billing Executive, Moolchand Hospital
“Family is first”
Nineteen-year-old vivacious Jaspreet has not let her difficult life get her down. One of a family of four, she was studying in grade eleven in a government secondary school, Adarsh Nagar when her father (who owns a TV repair shop) met with an accident and suffered a spinal injury that left him bedridden. The family found itself faced with an extended sickness and hospitalisation in a major hospital. “Surgery cost… huge… We are financially backward and my brother earns Rs 17,000… Family is first..” says an ever-smiling Jaspreet. Jaspreet’s self-confidence and fluency in English helped her ace two intense interviews taken by Moolchand Hospital. She is the very first student from our first ever Hospital Front Office & Billing Executive batch from the SMART Academy, Delhi to be recruited.

Shivani
General Duty Assistant Course, SMART Academy for Healthcare, Delhi
“The Story of Determination and Grit”
The brave Shivani lives with her mother, sister and two of the three brothers. She and her mother are the pillars of their house. The elder brother works, whereas the middle and the younger brothers are persons with addiction. One of them even left the house; never to return. Shivani works with her mother in various houses from where she came to know about the Delhi Academy for Healthcare and enrolled herself in. She then joined the GDA course at the Academy. She also gives tuitions to small kids to bear her commute expenses. An iron-lady supporting her mother, drug-addict brother(s) with one of them missing, and an elder sister who was a pre-mature baby and can barely contribute financially to the house; Shivani in true sense is the Hero of her family.

Shivam Kumar
Hospital Front Office & Billing Executive, Paras Hospital
“You need to guide your abilities to converge them and carve a HERO out of it”
Growing up in a defence family, Shivam from his childhood made it a point to serve the nation and the people. From a YouTuber to an Allied Healthcare Professional, he has seen and done it all.
Having completed his B.Com from Jammu University, he wasted no time in securing his first job in a marketing firm. Later through a newspaper advertisement, he came to know about Tech Mahindra’s SMART Academy for Healthcare. Here, Shivam saw a glimmer of hope in his quest to add value to society. He is currently working as the Hospital Front Office and Billing Executive at Paras Hospital, Haryana.
Shivam says, “At the Academy, the trainers helped me to guide my abilities, converge them and carve a HERO out of it.”

Seema
General Duty Assistant Course, SMART Academy for Healthcare, Delhi
“Chasing Dreams”
Seema is a short built, talkative girl with a smiling face who makes light of her hardships.
At the tender age of ten she had bone TB that left half her body paralysed. She can still recall the pain she went through, as she was rushed for treatment from one hospital to another. Her schooling had to be stopped. But she continued to study from home and appeared in the class ten board exams through correspondence.”My mother would often break into tears seeing my condition. But she always stood by me till I was able to take care of myself,” says Seema.
Her mother’s care and regular medication helped Seema to start walking on her own and she re-joined regular school and completed class 12.
But this healthy phase was short lived. Seema again fell ill and was diagnosed with severe bone deformity that left her bedridden.”I felt like a burden on my family. I was depressed but my family gave me strength. I was given treatment and I recovered,” she recalls.

Sarfaraz
General Duty Assistant, Sir Gangaram Hospital
“Gateway to the stability and happiness of his family.”
Sarfaraz comes from a large family of 12. Neither of his parents work due to their age and illnesses. His two elder brothers have been a rock of support, not just for him, but for their seven other siblings too. Sarfaraz was recruited by one of Delhi’s top hospitals – Sir Gangaram Hospital and is on its payroll now. For this young man, completing the General Duty Assistant’s course means much more than another step in life. It is the gateway to the stability and happiness of his family.

Rakhi
General Duty Assistant, Medicover IVF hospital
“I always wanted to join the medical field, No where in the city you will be able to find this kind of atmosphere”
Rakhi never thought that her first job will land her at Medical Fertility Centre with a handsome salary amount. She is now working as a General Duty Assistant in Medicover IVF Hospital. Her father is an electrician and earns just enough to support her family. “I always wanted to join the medical field. Tech Mahindra SMART Academy for Healthcare gave me that opportunity. Here teachers are like your friends and the labs, infrastructure and all other facilities are just excellent. No where in the city you will be able to find this kind of atmosphere”, says a very cheerful Rakhi.

Pushpinder Singh
Hospital Front Office & Billing Executive at Moolchand Hospital
“ I’ve always wanted to do something to help people”
By the age of 26, Pushpinder Singh had tried a variety of jobs – he’d worked in a call centre and a recovery agent for a bank. He even did a course in air-ticketing but didn’t find work anywhere. “When my business ran into a loss, I was unhappy and looking for something fulfilling to do,” says Pushpinder. “When I heard about the Academy through a mobiliser, it got me thinking about working in the healthcare sector. I’ve always wanted to do something to help people, I think the biggest advantage at the Academy is the teachers’ attitude towards students, anyone can easily approach them and ask for help,” says a proud Pushpinder who now works at Moolchand Hospital, New Delhi.

Rajveer
Hospital Front Office and Billing Executive, Amar Hospital, Patiala
“ Rajveer: Going Strong”
There is no particular age to become a hero or an inspiration. All you need is the courage and determination to defy all the odds and move on to do what you believe in. Rajveer, from our Tech Mahindra SMART Academy for Healthcare, Mohali is an example of a true hero and an inspiration to many of us.
He is a student of Tech Mahindra SMART Academy for Healthcare, Mohali and was enrolled in our Hospital Front Office and Billing Executive. During his on-the-job training (OJT) period at Amar Hospital, Patiala, he was tested COVID positive and had to take the mandatory precautions and stayed in isolation.
The flu affected his health and made him physically weak, but his passion to become a Healthcare professional became stronger. Once he completed his quarantine period and tested negative, he re-joined the Hospital and completed his OJT period. “Rajveer has been very sincere and punctual during his classes and would always volunteer in the class. We were sure that his determination would take him a long way in his life,” says Ms. Puri, Rajveer’s English & Soft Skills teacher.